Séance du 2026-05-25 15 h 00 min 00 s

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[CLIENT] Hey, good morning.

[COACH] How are you doing?

[CLIENT] I'm good. How are you doing?

[COACH] Oh, great, great, great. I see that we're still, you're still in the hollow.

[CLIENT] Yeah, that camera situation is driving me nuts. I don't know what's going on there. I actually ordered another laptop, so we'll see. I haven't, like, this is my, like, home laptop, a spare one, essentially. I used to have a work one that I was using all the time. so that one used to have a working camera that's when i never really used it so yeah now i'm um

[COACH] yeah beyond help at this point yeah yeah yeah well no worries no worries we'll work as long

[CLIENT] as you can see me uh that's good yes great it's just bizarre it's like you kind of see something but not much so i don't know what the heck is going on yeah well you know i feel like i'm talking

[COACH] to an ai you know like when they hollow and you don't know if there's an actual person behind right so maybe it's right management trying to trick me and uh testing me

[CLIENT] so how was your how was your weekend it was good yeah just uh trying to stay busy like catching up on some stuff you know around the house and whatnot just uh yeah uh trying to stay active and uh yeah uh positive yeah well that's that's that's a good thing you know that's the uh

[COACH] yeah that could be challenging at times when uh when yeah when you're in the your situation but you know we're we're gonna be spending some time together in in the uh in the coming weeks and and trying to smooth this you know to make this yeah no i appreciate it like you said it's kind

[CLIENT] of like a grief thing so yeah like it comes and goes and whatever just because it's uh like i'm so used to going to work all the time and spending weekends working and thinking about work so now other is a shift of okay well not my problem anymore I don't have to think about that but it's still in my mind you know like all of the things that I haven't you know kind of quite run over the finish line so hmm yeah yeah I

[COACH] understand that yeah and and but but also the we're trying to smooth this but at the same time to to move also forward you know and to get results and and so So that's what we're going to be working on for the coming weeks. And to start off, I know you seem to be really eager to move forward. So I really appreciate that. I really like that from you. Well, to start off, I would offer you today to play a little game. So we'll try something to imagine different situations. So I'll offer you some context, and I'll also note what you're going to be answering, and I'll send that back to you. And that will help you in building what we call the personal branding statement. So this will be really a foundational tool to go forward. So that's something that we will do today. But first of all, just to lay the ground, I have two questions for you. first can you just tell me more about about what you really liked from your previous position what you appreciated from that what you felt you were really uh good at and that you felt that you you were really uh it was a good fit for you what what aspects of that that role would you say uh

[CLIENT] were a good fit for you i would say i like complex and fast-paced environments and i feel like where a lot of people crumble under pressure i actually thrive in that i do i just genuinely enjoy that and uh um whereas you know i learned at some point that that I'm not good at medical emergencies, I seem to be able to keep my head cool in, you know, other areas. And I genuinely enjoy that. I will be honest, I enjoy power, I guess. Just being, you know, upfront about it. I enjoy being in charge and kind of taking charge in the situation, charge of people, know exactly where everybody stands and be able to improve the situation. I liked working on operational performance, on analytics, on building accountability, on creating systems, just kind of, I guess, dealing with chaotic environments and making them more structured and less complex, if that makes any sense.

[COACH] Yeah. So I understand to be of service to people, to the organization, making, like you said, complex situation to resolve the situation, to come with solutions to that, concrete solutions. You spoke about power also, so some sort of also being able to make some decisions and have a grasp on some aspects of the work.

[CLIENT] But I will say that maybe that has something to do with just the previous work structure as well, because it seemed like for the longest time, nobody was making any decisions. So I naturally gravitated to, OK, well, I mean, this is a niche that someone needs to take in order for us to be able to execute. And that's where I found myself. And I did enjoy it at the time. And again, you know, the unfortunate thing is that job is pretty much my longest run professional work environment. So this is where it gets a little trickier. Like, is this truly what I like or is this just what I liked at that particular job? Because of the situation that I was in, I'm not exactly sure. But I do a lot of thinking about it. So I think I do like it.

[COACH] Uh-huh. Okay. Okay. well then maybe we can you know the little game i was i was talking to you about it's a few questions and the idea here is really to you know you said you know i've been in this role for so many so many years so i have some understanding of what is work and maybe i'm a bit biased by by this because this is what you know so let's pretend you know just for right now for as a game that everything everything could be possible anything you can imagine you could do anything you're not limited by time by education by by resources uh so let's pretend you know we lower all the the constraints the barriers sometimes that we put in our mind right And if I ask you, you know, what would you like to be as a person that you are not right now? What would you answer to that?

[CLIENT] My biggest issue, something that I would not want to admit during an interview, is that I dwell on stuff. And I really have a hard time of letting things go. which don't get me wrong at some point it made me successful at what i was because i would be focused on uh you know the result and uh but that same focus uh i i keep for you know things that are negative or things that um and it's it makes certain situations more personal so that's a problem you know i would like to be able to let it go and and i mean mentally i understand that it's not personal but uh you know how do you get over that um and and not feel it so i i think if i could be um you know anything as a professional i would like to be uh less less of that maintain my focus on positive and big picture things and be able to not constraint myself, you know, with my, like, mental insecurities or whatnot.

[COACH] Yeah, yeah, yeah. And what do you think this would require? What would you need for that, to be freer than that?

[CLIENT] um i will say that i uh i'm not exactly the person that needs a pat on the back you know i'm just kind of like a free horse you let me do my thing and i do it you know just tell me what results you're looking for and i'll deliver um and because that's how i you know do things but I mean little things of success I would say just like kind of a confidence booster probably does help me to to feel better about it and then it's just it's all kind of in statistics you can say I guess you know like when the positives outweigh the negatives you know it's just it feels better and then you know you kind of are able to to focus

[COACH] on uh yeah big picture so i hear like both the autonomy you want to have the autonomy to be able to do things for yourself but there's also this need of some sort of acknowledgement of what

[CLIENT] you're doing when it's acknowledgement or or maybe uh because like i'm analytical and as long as i can see in my results that we're moving somewhere you know like that's uh um gratifying in on its own as well so like say if the hope was for me to remove uh some overtime from a specific group and if i managed to reduce it to to like the appropriate number you know like that's gratifying on its own i don't necessarily need my boss to uh you know say that okay so to have a way to see to

[COACH] to to touch what are the results what what have i done you know and see how this pro the progress

[CLIENT] okay okay so that's something that you mean i will say you know because again because i'm thinking right now about all of those things it's uh because i was dealing with people like operation is definitely like people related things everything comes down to people you know you can put the process in place but for as long as people are not following that you know there is no success uh you you could put uh any kind of system tools you know they're not using it using it wrong for various reasons whether they don't understand or don't care or you know there's there's so many moving parts and and that's why at some point it did become less gratifying of a job not that it like it's it's kind of thankless just to begin with i'll be honest but like at some point it's just like well how many you know how many different systems can i put in place so that they're like obvious and uh you know like you start i mean i i started my career maybe a little too strong like i have 20 different things for like everybody then you know i i learned real quick that you know too many changes are overwhelming for people so you're like okay well let's figure out which one is the simplest one so that we can start build on that one and we would you know and don't get like certain things were successful and and whatnot but i i guess the more i think about it like that's why i like that's why i kind of wanted to maybe do project management because well at the end of the day where is when you deal with people well i don't know is it truly ever going to get better uh whereas uh in you know when you deal with a specific project well there is an actual end to it you know and that's and that's gratifying like you look at results and you're like okay well like this is stage one this has been completed and check mark you know i feel good about it because it's you know it's so obvious whereas it's just with people and i like working with people don't get me wrong and it's it's like i'm kind of like i'm looking for challenge i i just like being challenged so that i'm i'm not bored but uh i mean i found a lot that sometimes people are just way too challenging because there it's it's like kind of like trying to uh pick a fight with a pigeon you know they just do their own thing and and it's just like peck away at it and that's that um like there is no amount of reason with certain people that can like lead them to understand where you're coming from or you know like you you tell them in numbers uh you know two plus two and and they're like no no it's fine like it's stupid what you're saying and then okay

[COACH] yeah and and i'll offer you two statements and and you know you'll see how i work sometimes i will offer you two options from what i hear to make sure i understand well and it's a bit like i don't see if you have glasses but i have glasses okay but when you go i usually do yes but when you go to the optometrist you know sometimes they put this big you know thing in front of you to test the different lenses you know and they make two choices you said is it this or is it that and sometimes it's really it looks really much the same but one is crispier you know so so i offer you two statements from what i'm hearing is it that you tell me which one seems crispier for you uh is it something about uh you need to have extremes so to have other people you know let's say the boss or supervisor or the employer to say okay here you know these are the things that you've done and you know you've checked them we appreciate that or is it something about having a role that allow yourself to be able to to to to split that in you know sub objectives and being able to check them is it is this something you need from someone else or is it something that that you can provide yourself the satisfaction as long as it's a job that allows to have these kinds of metrics that you can give yourselves what which i would say autonomy is

[CLIENT] something that is important for me when someone is breaking down their own vision of how the task needs to be completed well that's the perfect execution for them uh perhaps but not necessarily for me so for as long as i know what the ultimate goal of uh whatever we're trying to achieve is i'll make it happen but you know and uh like sometimes i do certain things in a creative way or you know kind of my way in a sense so that's that's what's important for me yeah okay got it

[COACH] got it and let's say um another question for you what you are right now that you want to continue

[CLIENT] to be what would you say about that i think i determined that a long time ago i really care you know i really give it 140 percent like everything that i have you know i'd give like whatever that is you know if someone needs help from me i um um you know i'm all for it like we had one gentleman that had lost his wife and every single weekend we'd meet up for coffee because it was important for him because he had nobody else to to talk to so we'd go for coffee we'd go for breakfast until you know like he uh uh managed to get out of that you know grief and We're still in touch with that gentleman. And I'm the same way about my work. So for as long as I, like, it's not just the deadline itself. It's just the, I create my own urgency. And I'm passionate about things. And I would like to keep that passion.

[COACH] Uh-huh. Okay. Yeah.

[CLIENT] It can be consuming.

[SPEAKER_?] Yeah.

[CLIENT] uh but uh for for as long as things are like again outweigh the positives outweigh the negatives you know i actually gain strength in that because a lot of people would ask me well you know what about that burnout it's like no i enjoy getting up at four o'clock in the morning and having you know a productive work day ahead of me if i see that that's where it's going but uh you know like if everything is just kind of going downhill like i don't i don't want to dwell on that i don't like i don't want to lose the the passion and excitement that's uh you know work or certain

[COACH] things bring me yeah yeah because it's true everything anything that is good to some extent can become negative you know if you push too far and uh so passionate caring okay i i hear that um and let's say now what you are right now that you wouldn't want to be in the future so it could be who you are as a person or what you've been doing you know as work that you don't want to do anymore you say i i would like to change that i want to be like that you said a bit like the dwelling thing um yeah uh so what else would you say is something that you would like to to use this opportunity that you have as a pivot right now to say let's let's just put that on the

[CLIENT] side i don't want that anymore in my life what would that be um you know what i again just working with certain people um i learned that certain industries are like cattier than others or a little more blue collar than others and certain things are like i'm a woman in construction industry so certain things i i would it would be nice to elevate it would be nice to uh use this as an opportunity to be less involved in a day-to-day uh issues of uh someone not being able to find pants and being able to come into work like you know stupid silly things like that that are just you know something that you expect a child to say so um or you know rude things and like yeah just something a little more maybe professional yeah yeah um just because i feel like i'm like i've done my you know dues of of dealing with that level of problems it would be

[COACH] nice to be elevated yeah so you want to be somewhere else you're and and i think that the choices you're making with you're going for this pmp certification is going that direction saying i want to be doing things differently and i have the credentials that could open the door to to have a different role hopefully yes yes okay and what about what uh what you're not right now but that you could become in the future that you don't want to become that's a tricky one what would you say to that something that that if if nothing changes and and life continues like that that you could eventually become but you don't want that

[CLIENT] i don't necessarily know it is a really tricky one um i'm open to anything because i try to find what interests me in in in anything that i do and for as long as i'm learning new things and i feel like i'm growing as a professional or a person i uh truly enjoy it uh i wouldn't want to be stuck i guess is uh uh what it is and maybe you know it could have happened if i just yeah like i wouldn't want to be i wouldn't want to be stuck in the same you know position and and stop my my growth and if i get into um you know not liking what i'm doing there is a good chance of that happening i suppose so

[COACH] yes i i would like to progress and uh and be there yeah yeah so that that could be something that could happen and you could you could still be at the same level yeah and that's definitely not something you want you want to no to to move ahead and to do something else great but you see just in the few minutes that we did right now julia uh the goal of this exercise it's a little game is what we call in coaching the identity matrix so it's like a it's a chart you know we have quadrants and you ask your question about on one side is what you what you want to be the other side is what you don't want to be and then the the different section is you know what you could become what what you are right now uh and what you really don't want so you see that that's where we can place some of the things that you've said and so i i took some notes while you were talking and what i would offer you um for the coming days because i know that you're eager you want to move and you seem someone who wants to take uh good chunks you know some people want to say like oh i just i don't want to work too hard and you're like i want it so give it to me So I'm going to give you a little extra homework, if you allow me. This is a bit outside of the normal right management. I'm giving you some extra, because in life also, I'm a neurolinguistic programming coach. So we do some exercises like that. So I'm going to send you this chart, so you will see it. And I will already have put some information about what you said. but you will see that there are some spaces that can still be filled right so so over the course of the coming days i would i would offer you to to use this tool you know and to you know you can work a bit on this today maybe wait tomorrow and two days after you come back to it you reread it say oh does that make sense can i go further you know so so the the more detail you are the better it is for you. Because the goal of this tool is to really define who are you really. You know, at this moment in your life, what do you want? And also what you don't want. Because this is important. Sometimes people they focus on, I want this. But they forget that there are some things that they want to, they should let go, you know. And they are still in patterns, right? They really do something. And then they're like, oh, damn, why am I still there? I didn't want that. So, I'll send that to you. And the other thing, so that we still are on the right management path, one of the steps that we need to go through is the personal branding statement. So, there's a document about that on the next portal. I don't know if you've seen that or I could send you the…

[CLIENT] I've seen it, yeah.

[COACH] So, if you can go through this, and the identity matrix will help you with that also. Because it will help you to define who am I right now, what I want to be, what I don't want to be. And then doing the personal branding will allow you to come with a statement, with a little paragraph saying, okay, well, this is what I am right now. So it's not necessarily what I'm looking for, but who am I right now? And then we can go to see what you can do now. but you see the order it's important to really settle who you are right now uh and to take the time because it's precious time you know you have this it will sound cheesy maybe but i i really truly believe it you have this amazing opportunity right now julia to take this pause you know some people will say a sacred pause and to to really be able to to breathe a bit and say why do i really want at this point you know and and so many people they don't have this luxury you know they will spend their whole life just spinning and then they will get to retirement was how they would look back some i wish i would have done that i wish i would have done this and and you know you have this opportunity right now to if we do it right and i feel from what you're saying and what i hear that that that's what you want you want to make the most out of what we're doing here i think this it would be a great opportunity to really to be more precise and laser focused on this is really what i want now and then after that it's how to go get it and the more you're precise well the better chances you have of getting what you want you know when you go and you grab on anything you see past well there are more risk of getting something that you don't really want right so uh how does that sound yeah sounds great let's do it yeah awesome great so um we should book another session our next session uh julia um so this would need to go so next week but but i know that you want to be to be to your go-getter and you want to move fast so it could be as soon as we could do it like next next monday so we don't spend too much time so but i even though you might say okay one week is a lot it's a lot of time but i really would insist on really that the importance of taking the time of doing this step that is really it's You know, it's like the foundation. Well, your construction industry, so the foundations are really important. After that, you can't build the whole thing, but you really have the foundation set straight. So, yeah, so what would work for you on Monday? Would same time be good for you?

[CLIENT] Yeah, same time I think would be good.

[COACH] Sure. Cool, cool. So I'll send you an invite for 10 o'clock your time next Monday, and I'll send you – I'll try to do it. I have a few appointments also today, but I'll try to send you the document by the end of the day. If not, for sure, by tomorrow morning, you will have received it. So then you can get to work on this. Perfect.

[CLIENT] Love it.

[COACH] And you can move forward. That's great.

[CLIENT] Awesome. Yeah. That's perfect. Thank you so much.

[COACH] How did you like, how did you appreciate our session today?

[CLIENT] You know what? It's interesting because, you know, again, like I think about certain things, but um it's it's not actually structured in a sense so i just think about it and you know like what i think is important but it takes like someone else's perspective to and experience as well you know to be able just to kind of you know put me in the direct right direction i guess yeah

[COACH] yeah and sometimes it will uh well what the promise i can make is that i uh as a coach i will never tell you this is better or this is worse but i will raise questions i will ask When I hear things, I would say, okay, I hear you using this word. What do you mean by that, really? And sometimes when people are getting asked these questions, like, huh, that's true. I never thought about using this word. I never thought what it really meant for me. And just going deeper, and it brings clarity. And clarity is really what we're looking for to move forward. Cool.

[CLIENT] That's perfect.

[COACH] Awesome, Yunya.

[CLIENT] Thank you so much. Well, it's my pleasure.

[COACH] I wish you a really nice week. and looking forward to uh speaking to you again next week yeah same here all right

Rapport généré (compte rendu structuré)

## Session Overview

The coaching session was between Julia (the client) and the coach, who is also an NLP expert. They used a tool called the Identity Matrix to help Julia define her goals and aspirations in life. The coach provided homework for Julia to complete before their next session, which included filling out the Identity Matrix chart and writing a personal branding statement. The coach emphasized the importance of taking the time to reflect on Julia's goals and aspirations, as this is a critical step in achieving success.

## Homework for Next Session

Julia wanted to leave her current role and move into a more professional position where she could focus on higher-level tasks rather than dealing with day-to-day issues. She was interested in pursuing a certification in project management (PMP) as a way to open up new opportunities for herself.

## Next Session

Julia agreed to meet with the coach again next Monday at 10am to continue working on her goals and aspirations.

## Information to Remember About the Client

The Identity Matrix is a tool used in coaching to help individuals define their goals and aspirations. It consists of four quadrants: what you want to be, what you don't want to be, what you could become, and what you really don't want.

## Detailed Summary

Julia was grateful for the coach's perspective and guidance in helping her clarify her goals and aspirations.

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